Privacy Policy
Last updated: May 2026
Grill Works Restoration & Co. ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit grillworks.ca or use our services.
Information We Collect
When you submit a quote request, contact form, or otherwise interact with our website, we may collect:
- Your name, email address, phone number, and service address
- Details about your equipment and service requirements
- Photos you choose to upload with your quote request
- Standard web analytics data (pages visited, browser type, device, approximate location) collected through Google Analytics
How We Use Your Information
We use the information you provide solely to:
- Respond to your quote request with pricing and availability
- Schedule and provide the services you request
- Communicate with you about your project
- Improve our website and services
We do not sell, rent, or share your personal information with third parties for marketing purposes.
Cookies and Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics may set cookies on your device to collect anonymous usage data. You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-Out Browser Add-on.
If we run Google Ads campaigns, Google may also use cookies to measure ad performance and remarket to past website visitors. You can manage your ad preferences at Google Ads Settings.
Form Submissions
Quote requests submitted through our website are processed by FormSubmit and delivered directly to our business email. We retain these submissions only as long as needed to respond to your inquiry and provide service.
Data Security
We take reasonable measures to protect the information we collect, including secure transmission of form data and limited access to stored information. No system is perfectly secure, however, and we cannot guarantee absolute security.
Your Rights
You may contact us at any time to:
- Request a copy of the information we hold about you
- Ask us to correct or update your information
- Request that we delete your information from our records
Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates when the policy was most recently revised.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please reach out:
Grill Works Restoration & Co.
Email: info.grillworks@gmail.com
Service area: Bradford, York Region & the Greater Toronto Area, Ontario, Canada